Category Archives: Tips & Ideas



5 Things Hospitality Management Can Do To Drive Innovation

We’ve all watched the show “Restaurant Impossible”. In case you’ve missed it, the show is centered on celebrity chef Robert Irvine who helps restore failing American restaurants. He assess the problems within the targeted restaurant, then creates a plan to bring the restaurant back to its glory. There are far too many restaurants open in…  Continue Reading »

Your Wait Staff is your Sales Team: Reward Performance!

Your wait staff is an integral part of your restaurant’s success. This goes beyond managing tables and providing excellent customer service, although those two actions are vital to leaving a positive lasting impression on your patrons. Your wait staff also acts as your sales team to help improve your sales past the number of customers…  Continue Reading »

Improving Sales Performance – Be Kind and Get Paid

There are many things you can do to help in improving sales performance for your restaurant. You can try the age old tactics of offering happy hour drinks and appetizers during slower times. You can invest in marketing or restaurant and menu redesign. You can get creative with your menu offerings to draw in new…  Continue Reading »

How Customer Service Skills & Goodwill Drive Sales

In food service, the mindset is that you spend hours of of training your employees year after year on customer service skills. This time of year is perfect to showcase your team’s excellent customer service skills. When you utilize your employee training to provide customer satisfaction that meets high expectations, you will see how small,…  Continue Reading »

Employee Scheduling Software Tips From Industry Vets

Restaurant scheduling can quickly become a nightmare trying to balance employee’s personal schedules and the restaurants needs. While the task of employee scheduling can become daunting quick, you can focus on the things you can control. With these employee scheduling software tips and online scheduling programs like ShiftNote your scheduling life can definitely be easier…  Continue Reading »

How to Change Organizational Behavior in Your Work Place

What is the key to business success? Is it having a great product? Controlling your expenses? Profit and loss management? Scheduling the right people at the right time? While your products and/or services matter, the real key to success – in any industry – lies in the team behind it. People are the key to…  Continue Reading »

Preparing Your Restaurant for New Years Eve

Everyone wants to find the perfect place to celebrate New Years Eve. Since not everyone can fly to New York City to watch the ball drop in Times Square, you can offer an awesome way to kick off the New Year in your restaurant. To make sure you throw the biggest bash to close out…  Continue Reading »

Staff Scheduling for the Holidays

For restaurants, the holidays are your best marketing opportunity. The focus during the holiday season for your restaurant is, of course, capturing sales. You may think this is cut and dry marketing, but your employees are the biggest part of growing your sales during the season. When you have a staff scheduling strategy for the…  Continue Reading »

The Importance of Sales Forecasting Methods

Wouldn’t it be wonderful if you could have a crystal ball into your restaurant’s future to see the sales that will come in? Think of all the planning you could accomplish – you would know how much staff to schedule, how much inventory to have in stock, and what you should put in place for…  Continue Reading »

Stretch Holiday Classics With 2016 Flavor Trends

It is officially the holiday season which means your restaurant is in full swing preparing for increased traffic and planning ways to beat out the competition. Everyone is searching for the perfect restaurant to host their work party, friend get-togethers, and out-of-town family for holiday celebrations. One way to impress guests and keep them coming…  Continue Reading »

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