Category Archives: Shift Management

Scheduling Secrets Revealed – 5 Secrets to Success

Losing focus on different parts of your establishment is easy when you are busy with managerial duties. It may seem easier to quickly fill out a schedule last minute and send it out to employees without doing much research on staffing needs or employee availability, but this is a surefire way to frustrate employees to…  Continue Reading »

Birds of a Feather – 4 Restaurant Recruitment Strategies

The perception of indifference from employees is the number one reason why a person will never do business with a company again. In a restaurant where a customer spends all of their time interacting with employees, this impression can make or break your business. The difference between an okay performance and a great performance from…  Continue Reading »

Training Never Ends – Steps to Improve Shift Planning

Training is one of the most important things you can do as a restaurant manager to make your team more successful, therefore seeing more sales. Many managers have their initial training programs and only hold team meetings sporadically to continue education on processes or specials. This is not the best way to keep your team…  Continue Reading »

Building a Sales Driven Culture

One of the most difficult industries to work in is the restaurant world. From the precise timing of ingredient quantity purchases to keeping the customer experience strong with superior service, managing a restaurant requires a well-oiled machine approach. A fundamental way to maintain a strong sales funnel in your restaurant is to build a sales…  Continue Reading »

Your Wait Staff is your Sales Team: Reward Performance!

Your wait staff is an integral part of your restaurant’s success. This goes beyond managing tables and providing excellent customer service, although those two actions are vital to leaving a positive lasting impression on your patrons. Your wait staff also acts as your sales team to help improve your sales past the number of customers…  Continue Reading »

3 tips for Working With a Skeleton Crew During Spring Break Requests Off

It’s that time of year again for college students and other 20 year olds to flock to the beach for a spring break getaway. While the vacation of partying and letting loose is a blast for your younger wait staff, dealing with a skeleton crew during the popular spring break period can quickly become a…  Continue Reading »

Dealing with Minimum Wage Increases

Small business owners have a lot of challenges to overcome. In the recent years, healthcare changes have thrown many small businesses for a loop, causing them to set aside more cash flow to pay for the expense. Now minimum wage increases are the next big challenge that small businesses have to overcome. While minimum wage…  Continue Reading »

Get Your Shift Together: How Miscommunication Is Killing Your Restaurant’s Profits

Great communication is the cornerstone of any successful business, especially for restaurants. With that many employees and shifts moving through the restaurant, communication often falls through the cracks. Yet shift-to-shift communication is an incredibly valuable key to success. The Ken Blanchard Companies performed four studies between 2003 and 2006 on key traits that can make…  Continue Reading »

Scheduling for the Holidays – Let’s Capture Sales!

As a restaurant, the holidays are your best marketing opportunity. The focus during the holiday season for your restaurant is, of course, capturing sales. You may think this is cut and dry marketing, but your employees are the biggest part of growing your sales during the season. The guest experience during the holiday season of…  Continue Reading »

Achieve World Class Communication, Like the World Champion Kansas City Royals

ShiftNote’s headquarters are located in the Kansas City Metro, so you can imagine how insane the home office has been with the Royals winning the World Series! The Royals win is changing how baseball is played and a lot of that is due to the outstanding communication the team has. Besides the fact that all…  Continue Reading »