Category Archives: Shift Management



5 Things Hospitality Management Can Do To Drive Innovation

We’ve all watched the show “Restaurant Impossible”. In case you’ve missed it, the show is centered on celebrity chef Robert Irvine who helps restore failing American restaurants. He assess the problems within the targeted restaurant, then creates a plan to bring the restaurant back to its glory. There are far too many restaurants open in…  Continue Reading »

Your Wait Staff is your Sales Team: Reward Performance!

Your wait staff is an integral part of your restaurant’s success. This goes beyond managing tables and providing excellent customer service, although those two actions are vital to leaving a positive lasting impression on your patrons. Your wait staff also acts as your sales team to help improve your sales past the number of customers…  Continue Reading »

Improving Sales Performance – Be Kind and Get Paid

There are many things you can do to help in improving sales performance for your restaurant. You can try the age old tactics of offering happy hour drinks and appetizers during slower times. You can invest in marketing or restaurant and menu redesign. You can get creative with your menu offerings to draw in new…  Continue Reading »

Employee Scheduling Software Tips From Industry Vets

Restaurant scheduling can quickly become a nightmare trying to balance employee’s personal schedules and the restaurants needs. While the task of employee scheduling can become daunting quick, you can focus on the things you can control. With these employee scheduling software tips and online scheduling programs like ShiftNote your scheduling life can definitely be easier…  Continue Reading »

How to Change Organizational Behavior in Your Work Place

What is the key to business success? Is it having a great product? Controlling your expenses? Profit and loss management? Scheduling the right people at the right time? While your products and/or services matter, the real key to success – in any industry – lies in the team behind it. People are the key to…  Continue Reading »

Staff Scheduling for the Holidays

For restaurants, the holidays are your best marketing opportunity. The focus during the holiday season for your restaurant is, of course, capturing sales. You may think this is cut and dry marketing, but your employees are the biggest part of growing your sales during the season. When you have a staff scheduling strategy for the…  Continue Reading »

The Importance of Sales Forecasting Methods

Wouldn’t it be wonderful if you could have a crystal ball into your restaurant’s future to see the sales that will come in? Think of all the planning you could accomplish – you would know how much staff to schedule, how much inventory to have in stock, and what you should put in place for…  Continue Reading »

Scheduling Secrets Revealed – 5 Secrets to Success

Losing focus on different parts of your establishment is easy when you are busy with managerial duties. It may seem easier to quickly fill out a schedule last minute and send it out to employees without doing much research on staffing needs or employee availability, but this is a surefire way to frustrate employees to…  Continue Reading »

Birds of a Feather – 4 Restaurant Recruitment Strategies

The perception of indifference from employees is the number one reason why a person will never do business with a company again. In a restaurant where a customer spends all of their time interacting with employees, this impression can make or break your business. The difference between an okay performance and a great performance from…  Continue Reading »

Training Never Ends – Steps to Improve Shift Planning

Training is one of the most important things you can do as a restaurant manager to make your team more successful, therefore seeing more sales. Many managers have their initial training programs and only hold team meetings sporadically to continue education on processes or specials. This is not the best way to keep your team…  Continue Reading »

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