Category Archives: Featured



How Customer Service Skills & Goodwill Drive Sales

In food service, the mindset is that you spend hours of of training your employees year after year on customer service skills. This time of year is perfect to showcase your team’s excellent customer service skills. When you utilize your employee training to provide customer satisfaction that meets high expectations, you will see how small,…  Continue Reading »

How to Change Organizational Behavior in Your Work Place

What is the key to business success? Is it having a great product? Controlling your expenses? Profit and loss management? Scheduling the right people at the right time? While your products and/or services matter, the real key to success – in any industry – lies in the team behind it. People are the key to…  Continue Reading »

The Importance of Sales Forecasting Methods

Wouldn’t it be wonderful if you could have a crystal ball into your restaurant’s future to see the sales that will come in? Think of all the planning you could accomplish – you would know how much staff to schedule, how much inventory to have in stock, and what you should put in place for…  Continue Reading »

The ShiftNote Employee Scheduling Software is Here!

Introducing – the ShiftNote Scheduler! Our employee scheduling software will allow you to create and edit schedules right from your ShiftNote account.  Continue Reading »