Birds of a Feather – 4 Restaurant Recruitment Strategies

The perception of indifference from employees is the number one reason why a person will never do business with a company again. In a restaurant where a customer spends all of their time interacting with employees, this impression can make or break your business. The difference between an okay performance and a great performance from…  Continue Reading »

4 Restaurant Marketing Tips for Back to School Season

It is back to school season and families are busier than ever! Transitioning into the back to school routine takes some time. When you add in all the fall activities that kids are apart of or want to attend, parents spend most of their time shuttling their family with little time to plan for dinner….  Continue Reading »

Prepping for Labor Day

The last holiday before Thanksgiving, Labor Day, is approaching. This holiday presents an excellent opportunity to gain more customers, and therefore more sales and exposure, for your restaurant. Yet this holiday holds a bit of a double edged sword. Depending on the weather, you could have a swarm of people or a ghost town. So…  Continue Reading »

Slow Sales Problem vs. Symptom

Here is the deal – often restaurants blame problems they are having on slow sales without looking at the reason for slow sales. Some restaurant owners even resolve themselves to believing that their restaurant just has an ongoing sales problem. But slow sales are always a symptom and never, ever, the problem. There is a huge difference…  Continue Reading »

Training Never Ends – Steps to Improve Shift Planning

Training is one of the most important things you can do as a restaurant manager to make your team more successful, therefore seeing more sales. Many managers have their initial training programs and only hold team meetings sporadically to continue education on processes or specials. This is not the best way to keep your team…  Continue Reading »

Celebrate July with Menu Options

Thanks to social media, we are seeing a huge rise in the quirkiest of holidays! From Pretzel Day to May the Fourth Be With You, everyone is ready to celebrate any holiday that pops up. You can pretty much call July the Food Month Holiday with all the tasty eats and treats that we are…  Continue Reading »

The ABC’s of Easier Employee Scheduling with Technology

One of the most dreaded part of management is dealing with employee scheduling. Whether you have five employees or 50, trying to manage and organize everyone’s availability into a working schedule is a daunting and never ending task. Luckily, the process does not have to remain so old school as pushing paper! More and more…  Continue Reading »

Building a Sales Driven Culture

One of the most difficult industries to work in is the restaurant world. From the precise timing of ingredient quantity purchases to keeping the customer experience strong with superior service, managing a restaurant requires a well-oiled machine approach. A fundamental way to maintain a strong sales funnel in your restaurant is to build a sales…  Continue Reading »

Using Mobile Payments to Improve Staff Performance

Measuring the performance of your staff is one of the hardest parts of running a restaurant, but hard data can make it a lot easier. With the technology available today, you are missing out if you’re not gathering information from each transaction being made. Adopting technology, such as mobile payments, is a huge first step…  Continue Reading »

School’s Out for Summer! Staff Scheduling Changes

Summer feeling is in the air! Everyone is breaking out their flip-flops and exchanging plans for summer vacations. With all this excitement in the air, you may already be getting time off requests from your waitstaff. Likewise, you are seeing a flood of former employees and new applicants who are off school for the summer…  Continue Reading »

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